If you need to set a different port (not recommended), see the Knowledge Base: How can I customize ports for core-probe connections used by PRTG?. Make sure that on your PRTG core server side, this port is not blocked by firewall rules, and, on the remote probe side, the Transmission Control Protocol (TCP) port 23560 is open for outgoing connections as well.

Connections between remote probes and the PRTG core server require port 23560.

Mark the check box for Remote Service Management, and the check box Public in the corresponding line.

Open the settings of your firewall and select Allow an app through firewall. Programs are allowed to communicate through your Windows Firewall.Otherwise, open Windows services.msc on the target computer and start the RPC service. This is usually the case when your PRTG core server and the target computer are located in the same LAN segment. The target computer is accessible through remote procedure call (RPC).The target computer runs the operating system Windows 7 or later.To install a remote probe on a computer, make sure that you meet the following requirements. Step 3: Download the Remote Probe Installer from the PRTG Web Interface : start here if you use PRTG Hosted Monitor.Step 2: Prepare the PRTG Core Server : start here if you use PRTG Network Monitor.To install a remote probe with the Remote Probe Installer, follow these steps: For a quick installation guide, see the Paessler Website: How to install a PRTG remote probe in 4 steps. If you have issues after the installation, see section Debugging Remote Probe Connection Issues.įor a partially automatic installation of a remote probe directly from the device tree in the PRTG web interface, see section Remote Probe Setup via Device Tools. If you run PRTG in a cluster, see Cluster and Remote Probes Outside the LAN in this section.

Follow the steps below to manually update remote probes. PRTG automatically updates remote probes but, in rare cases, you have to manually update remote probes.

You need a remote probe if you want to monitor your local network using a PRTG Hosted Monitor instance.

Remote probes are useful if you want to distribute monitoring load by taking it from the PRTG core server system and putting it on one or more remote probe systems.

You can install one or more remote probes.

With remote probes, you can monitor different subnetworks that are separated from your PRTG core server by a firewall, and you can keep an eye on remote locations.

Remote probes can extend your monitoring with PRTG.

Install spiceworks remote agent