Delete the OAB filesĪnother way to make sure that you get a fresh copy of the OAB is by renaming the oab-files to. In Outlook 2013 and Outlook 2016, you’ll find that this option is no longer available as full details are also used to build the Contact Card. In Outlook 2010 and previous, it is recommended to leave the option “Full Details” enabled. You can disable the option “Download changes since last Send/Receive” to make sure you get a complete fresh copy of the OAB but this could take longer to download. You can manually update your OAB rather than to wait 24 hours. Tab: Send/Receive> Send/Receive Groups-> Download Address Book… Outlook 2010, Outlook 2013 and Outlook 2016.Tools-> Send/Receive-> Download Address Book…

Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button. In that case, you can completely reset it by deleting the files making up the OAB or by recreating your mail profile. If the update mechanism appears to be broken for you, it could be because of a corruption in your OAB or in your mail profile. When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well. In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours. Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise? They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that. I might have a problem with my Offline Address Book in Outlook.įor me, new colleagues are not showing up and the contact pictures aren't displaying either.

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